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Customer Satisfaction Is Worthless, Customer Loyalty Is Priceless: How to Make Customers Love You, Keep Them Coming Back and Tell Everyone They Know

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Original price was: $30.00.Current price is: $12.49.

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Nationally syndicated columnist and sales trainer, Jeffrey Gitomer shows you how to convert satisfied customers into loyal customers.
Publisher ‏ : ‎ Bard Press
Publication date ‏ : ‎ June 12, 1998
Edition ‏ : ‎ 1st
Language ‏ : ‎ English
Print length ‏ : ‎ 288 pages
ISBN-10 ‏ : ‎ 188516730X
ISBN-13 ‏ : ‎ 978-1885167309
Item Weight ‏ : ‎ 1.3 pounds
Dimensions ‏ : ‎ 6.49 x 1.14 x 9.49 inches

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Customers find the book to be a great read regardless of experience and consider it a must-read for every business. Moreover, the information quality receives positive feedback, with one customer highlighting how it breaks down common sense business concepts. Additionally, they appreciate its value for money and consider it an epic customer service book.

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